Ordering Information
Cancellations
Customers may cancel within 24 hours of placing the order. Cancellation requests should be made by contacting us at bookorders@uchiaustin.com.
Refunds
Customers can return the book within 30 days for a 50% refund if the book is in like-new condition.
Shipping
North America only (US Canada Mexico) - Rates applied at checkout.
Privacy Policy
Uchi respects the privacy of its customers and visitors. If you have any questions about the operation of our website, please write to bookorders@uchiaustin.com.
Our website collects names, email addresses, and other personal information from customers and visitors only when submitted via one of our online forms, such as our subscription form, purchases or mailing list registration form. This data is used solely by Uchi and is not shared, traded, or sold to third parties—unless customers or registrants opt to receive information from like-minded organizations, in which case we share only names, email addresses, and postal addresses.
Customers can opt-out of future promotional mailings by emailing bookorders@uchiaustin.com Our website also collects non-personal data through the use of server-based "session variables," which we use to achieve important site functionality, including the recognition of logged-in users and the secure passing of shopping cart information. In order to identify customers as they proceed through the check out process, our website also uses a single “cookie” (a small file stored by your browser on your hard drive); thus, online transactions require a browser that accepts “cookies.”
Our web-server also records IP addresses from all visitors to our site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, to administer our site, to analyze trends, to track user movement, and to gather broad demographic information—all for the purpose of continually improving our website and delivering personalized, custom content. IP addresses are not linked to personally identifiable information, and their collection is standard procedure in most web-server environments.
Our website contains links to other websites. Please note that when you click on one of these links, you are entering another website, for which Uchi is not responsible.
By using uchicookbook.com, you signify your agreement to our privacy policy as stated above. Note that this policy may be revised periodically without notice. Please re-read this policy prior to submitting any personal information if you have concerns about how your information is being collected and used.
Customer Service
Umaso Publishing
701 S. Lamar, Suite C
Austin, TX 78704
512-296-4683
bookorders@uchiaustin.com